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| Drobo Support |
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Product Registration is required for Technical Support. Please register your product and have your serial number available when you contact Technical Support.
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Search Data Robotics' knowledge base for answers to your questions.
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Find helpful information on Data Robotics' products and how they work. View hands-on tutorials demonstrating Drobo and DroboPro features and capabilities. |
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Take advantage of the latest features by updating your Drobo products to the latest firmware/software versions. |
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It’s always nice to know that you’re protected. DroboCare extends your complimentary support by twelve additional months. By protecting your Drobo or DroboPro, you’re helping to protect your data. |
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Check out our Support FAQs and searchable Knowledge Base for answers to many of your questions.
If you do not find your answer, please contact us by selecting
Request Support or calling us at 1-866-426-4280, Mon-Fri from 6:00 a.m.-6:00 p.m. PST, excluding Holidays. Please have your Drobo's serial number when you call. If you have pre-sales questions, please contact sales at
1-866-99ROBOT or email sales@drobo.com.
International Technical Support
International Technical Support is available Monday – Friday, 9:00 a.m. until 17:00 CET, except on Bank Holidays, the respective National Holidays, and December 25, 26 and January 1. For International Technical Support, please click here.
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