Data Robotics, Inc.

Support

Knowledge Base

Drobo Support

Product Registration is necessary for Technical Support. Please Register your product and have your serial number available when you contact Technical Support.

For your convenience our Frequently Asked Questions have been included in our searchable Knowledge Base. Please type in your question, or some keywords to display your answer.

If you do not find your answer, please contact us by selecting Request Support, e-mailing us at support@drobo.com, or calling us at 1-866-426-4280, Mon-Fri from 8am-5pm PST, excluding Holidays.

International Technical Support:
Available: Monday – Friday, 9:00am until 17:00 CET, except on Bank Holidays, the respective National Holidays, and December 25, 26 and January 1.

Knowledge Base to answer your questions

Data Robotics searchable knowledge base for answers to your questions.
Search here first!

Documentation

Helpful information on Data Robotics products and how they work. .

Drobolator

Storage calculation tool to help plan your available data storage.

Request Support

Online Support Request directly linked to our support agents. Online Support is available 24/7.

DroboCare

It’s always nice to know that you’re protected. DroboCare extends your complimentary support by twelve additional months. By protecting your Drobo, you’re helping to protect your data. For more information, please read the DroboCare FAQs.

Community

Want to see what the buzz is about from Drobo and DroboShare owners? Interested in a great source for "tips and tricks"? Go check out our user community at DroboSpace.com!

Note: You are accessing an external site. This site is hosted by a 3rd party vendor; Drobospace content may be moderated by Data Robotics.

Gain access to special offers and customer support, register your Drobo today!

Downloads
Drobo Dashboard 1.1.2 for PC
Drobo Dashboard 1.1.2 for Mac

Contacting Support

US and Canada:
1.866.426.4280
Mon-Fri excluding Holidays
8:00am-5:00pm PST

International:
Mon-Fri excluding Holidays 09:00-17:00 CET

	Austria: (+43) 0 1 206091049

	Belgium: (+32) 0 2 2008116

	Finland: (+358) 0 97 2519194

	France: (+33) 0 811 640032

	Germany: (+49) 0 6184 2099000

	Italy: (+39) 06 89386001

	Ireland: (+353) 0 15 245159

	Netherlands: (+31) 0 20 2061312

	Norway: (+47) 0241 59774

	Poland: (+48) 00800 4421091

	Spain: (+34) 91 2754718

	Sweden: (+46) 0 85 1761399

	Switzerland: (+41) 0848 000343

	UK: (+44) 0 2030 249580