Drobo Support

Product Registration is necessary for Technical Support. Please Register your product and have your serial number available when you contact Technical Support.

For your convenience our Frequently Asked Questions have been included in our searchable Knowledge Base. Please type in your question, or some keywords to display your answer.

If you do not find your answer, please contact us by selecting Request Support, e-mailing us at support@drobo.com, or calling us at 1-866-426-4280, Mon-Fri from 8am-5pm PST, excluding Holidays.

International Technical Support:
Available: Monday – Friday, 9:00am until 17:00 CET, except on Bank Holidays, the respective National Holidays, and December 25, 26 and January 1.

Knowledge Base to answer your questions

Data Robotics searchable knowledge base for answers to your questions. Search here first!

Product Registration

Register your product for Technical Support and Warranty Service.

Documentation

Helpful information on Data Robotics products and how they work.

Request Support

Online Support Request directly linked to our support agents. Online Support is available 24/7.

Drobolator

Storage calculation tool to help plan your available data storage.