Data Robotics, Inc Products Solutions Partners news Support Where to Buy
 
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Technical Support via Online System (Worldwide)
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Technical Support via Telephone
Please note that we will need to verify the serial number of your product in order to confirm entitlement to support. To expedite your request, we recommend that you create an account and submit your request for assistance via our online system prior to placing your call.


RegionHours Telephone
United States and CanadaMon-Fri from 6:00 a.m.-6:00 p.m. PST, excluding Holidays. 1.866.426.4280
North American Partners Mon-Fri from 6:00 a.m.-6:00 p.m. PST, excluding Holidays.1.866.560.6466
European Region Monday – Friday, 9:00 a.m. until 17:00 CET, except on Bank Holidays, the respective National Holidays, and December 25, 26 and January 1. Regional telephone numbers »
Asia Pacific Region Contact your local reseller  
 

 

 

 
Data Robotics, Inc. has released firmware version 1.0.4 for the Drobo FS.
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Data Robotics, Inc. has released firmware version 1.0.3 for the DroboElite.
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Data Robotics, Inc. has released firmware version 1.1.5 for the DroboPro.
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Data Robotics, Inc. has released firmware version 2.0.1 for the Drobo S.
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Data Robotics, Inc. has released Drobo Dashboard version 1.7.3. This can be downloaded from www.drobo.com/support
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Data Robotics, Inc. has released firmware version 1.3.6 for 1st and 2nd Generation Drobo. Mac OS 10.5 users should upgrade to 10.5.8 once they have applied this update.
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