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Complete the all steps of the setup process using the cable provided by Drobo. If you wish to use a different cable, do so after the setup is complete. Make sure the cable is securely fastened on the back of Drobo and on the computer.

Support Phone Numbers:
USA: 1-866-426-4280
Europe: 0-800-04 88 822
Asia: 61-283-193-993
Europe/Asia (Weekend): 1-402-361-5530

Get additional support here and create a Ticket with our support team.