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A Mac or Windows PC is required to setup your Drobo.
When you click on the Windows or Mac icon, you should be prompted to download the dashboard file. Save this file to your computer.
Get support https://myproducts.drobo.com/support
Is the Drobo operating normally?
Are all the Drive Lights Green?
Is the data acessisble on the Drobo?
Have you upgraded to the lastest firmware?